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Dealing with COVID-19

Coronavirus -(COVID-19)- Guidance

Further support and advice can be sought by visiting the following website:

Coronavirus (COVID-19): UK government response


For individuals who are symptomatic and/or test positive for coronavirus please follow the latest NHS
guidance, which can be found at:


For guidance on responding to coronavirus in children , please follow the link:

slowing the spread of coronavirus


Make sure you and your children follow these general principles to prevent spreading any respiratory virus:

  • Wash your hands often – with soap and water for at least 20 seconds, or an alcohol-based sanitiser if soap and water aren’t available
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • If you feel unwell, stay at home and don’t attend work or school
  • Cover your cough or sneeze with a tissue, then throw the tissue in a bin
  • Clean and disinfect frequently touched objects and surfaces in the home


If you’re worried about your symptoms, please call NHS 111



Sadly, there are many of us experiencing loss due to COVID-19 and this includes our children.


We have connected with two organisations, the Childhood Bereavement Network (CBN) and Cruse, to find ways to support families during this difficult time.


There are many ways we can support children and families dealing with bereavement.  We can signpost to specific charities (see below), we can share resources and we can offer support and guidance by phone, email and, once school returns, in person.


There is a parent page from CBN which holds lots of information as well as the resources and charities listed below and can be found here.



Winston's Wish have produced a great set of resources to support families at home.

  • See resource for speaking to children about serious illness through COVID-19 here.
  • See resource for telling children someone has died through COVID-19 here.
  • See resource for speaking to children who are bereaved through COVID-19 here.


Cruse have a wealth of resources on their website relating to grief and loss which can be found here.  For those with slightly older children, Cruse's youth website Hope Again has some really good and age appropriate resources here.


Grief Encounter also have a range of resources which are really helpful, including how to say goodbye when you can't attend a funeral.  These resources can be found here.



There are two local charities who can provide support for children at Holywell.



Holding On, Letting Go
Age of children worked with: 6 to 16
Contact: 03445 611 511



Cruse Bereavement Care - East Kent with Swale area
Contact: Swale: 07999 362322 / East Kent: 07507 656023


Alongside the local organisations, there are several national charities offering online support and guidance.


Child Bereavement UK 

Tel: 0800 02 888 40




Telephone: 0800 1111



Cruse Bereavement Care


  • Freephone National Helpline: 0808 808 1766
  • Administration: 020 8939 9530



Grief Encounter

Telephone: 0808 802 0111



Winston's Wish

Telephone: Family Line 08088 020 021